Working with Robynne Arnouts and her team at Richardson & Wrench Double Bay was so pleasurable, whilst dealing with one of life's most stressful situations - selling my home.
Robynne guided me though the process with calmness , compassion and empathy.
She kept me informed every step of the way and was always on hand to take my calls and answer the myriad of questions I had at all times of the day.
Her market knowledge is second to none and you know you will always get a truthful and intelligent response
She was quickly able to deal with any hurdles prospective buyers put in front of her and was able to provide effective solutions to anything they queried.
She has huge integrity and you can feel safe and secure in that she always has your best interests at heart.
I could not recommend her more.
Janet Mitchell (Vendor)
This is just to thank you for the outstanding service and efficient way Richardson and Wrench Double Bay (Veronika and Robynne) handled my sale in Retford Hall.
Your database of clients was extensive and this enabled us not to have to go to auction. You were always early for the open inspections. Your knowledge of the market was excellent and sale conditions were handled thoroughly.
Thank you all for a superb effort. I will happily recommend your services to any further sellers and will be using you in the future.
Diana Shatz (Vendor)
Thank you for your professional and friendly approach to the sale of my mother׳s apartment. Every detail was attended to taking into account the smallest detail. The photography and advertising campaign was successful. Your constant updates and phone calls were particularly helpful for me being so far away.
Thank you again. It was a pleasure to deal with you.
Christopher Switzer & Yvonne Ramon (Vendors)
Being our first sale and of a property; a Darling Point apartment, which had been a genuine residence and home for 10 years the decision to sell was daunting alone and the process overwhelming.
We reviewed a number of local Estate agents, R & W shone through as our preferred choice. At that time we had not fully understood the gravity and science of the sale process. As we embarked into the sale we found we were in even more expert hands than we knew existed.
Robynne and Jack of R&W professionally and precisely; with a full understanding of our emotional attachment to the property, guided us though the sale from beginning to an enormously successful auction. From the first opening house to the very last phases of the sale we were kept completely informed of every aspect; from potential buyers to movement in the housing market, it was all extensively covered in our weekly meetings and weekly reports
My partner and I could not have been more impressed with absolute service and expertise that R&W delivered at every stage across the entire sale process. We knew we were in expert hands and could not speak more highly of our experience with R&W.
Bruce Watson & Martin Puddey (Vendors)
We would like briefly acknowledge the quality of services provided by Richardson & Wrench Double Bay for the sale of our house in Bondi Junction in May 2012. The work was completed by James Dunn and Robynne Arnouts. Both James and Robynne provided their services in a manner that was of the highest quality and was completed with impeccable professionalism and integrity. Importantly, the sale of our house was successful in a very uncertain and challenging market which undoubtedly highlights their capabilities. We would most certainly use James and Robynne again and recommend Richardson & Wrench Double Bay to anyone looking to sell in the Eastern Suburbs of Sydney.
Anthony & Georgina McClure (Vendors)
I was absolutely amazed by the service I received from Robynne Arnouts of Richardson & Wrench Double Bay. I called Robynne on a Wednesday and by the Friday she had potential buyers already viewing my property; I had an outstanding offer by Monday afternoon. The contracts were exchanged at the end of that week. I have never experienced the pleasure of such an efficient and professional service before. My personal outgoings were kept to a minimum, particularly as there were no advertising; Robynne new her clients so well she knew who the property would suit and they were ready to buy. Robynne ensured Iwas updated on the process at all times, she was such a pleasure to deal with, she made what is usually a lengthy and stressful process feel like a walk in the park I simply cannot thank her enough!
I recently sold my apartment in Elizabeth Bay through Richardson & Wrench Double Bay. i specifically contacted Robynne Arnouts to manage the sale as she had previously sold my home in Edgecliff and I had been delighted with that result. The sale of my apartment was completed in less than 10 days and I am thrilled with the price achieved. I can't speak highly enough of the service which I received from Robynne and her team. They made themselves available to show the apartment to buyers at any time requested outside the advertised open times, even going the extra mile to ensure the apartment was in good order as I was overseas and at all times acted with integrity and in a professional manner. I would have no hesitation in recommending Robynne to anyone requiring professional real estate services.
Ann Jacob (Vendor