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Some people are born facilitators: they like to make things happen. Such a person is Robynne Arnouts, one of the Directors of Richardson & Wrench Double Bay.
A core member of the R&WDB team since 1993, Robynne’s strong background in management and residential sales was honed while working with one of Melbourne’s most prestigious real estate companies. She brought with her a refined appreciation of marketing, something that the Sydney property market was at the time yet to embrace. This gave R&WDB a distinct advantage, which has remained to this day an integral and ongoing part of the company’s continued success.
Robynne’s love of property is genuine. She has an innate ability to identify and tap into qualities that embody the spirit or essence of a home or apartment, something that defines it’s character, making it uniquely different to every other property. This talent is something that her vendors appreciate, knowing it gives them and their sale an edge. It's something Robynne is especially good at translating to buyers... and the outcomes continue to set records.
This ability is also apparent when it comes to developing her team: recognising and developing qualities people may know they have, but are not fully realising; exploring talent that has laid hidden in people that they themselves are unaware of. This has been an invaluable tool in her quest for putting together the most professional, most stable, successful and respected real estate sales team in the eastern suburbs.
“I believe in working creatively... meshing knowledge and experience with a network of professional affiliations. If you think you have reached a point where you feel you are doing everything right, you have just made your first mistake. Each day presents a new set of challenges, or as I prefer to classify them, opportunities. It may be triggered by a chance meeting, an article in a paper or magazine, by any number of things. I'm also a stickler for quality control. I poke my nose into every facit of our company on a daily basis, from presentation to performance. Every step of the sales process is thoroughly scrutinised starting with our initial proposal, quotations, legals and negotiations through to settlement and after sales courtesy service. Offer people a pleasantly memorable experience and they’ll come back for more. It’s not hard to do, but in this day and age of super-technology, the personal approach is becoming a lost art. I respect and use technology daily, but there is also plenty of room to personalise the way we do business and to make it as polished as possible”.
By participating in some of Sydney’s most significant residential sales and helping her clients realise their property goals, Robynne’s success as a facilitator is the result of her consummate commitment and highly professional overview of each situation. Looking far and wide for inspiration and ideas to serve her clients and the sales-team in the best possible manner, Robynne is an excellent communicator yet she also personifies discretion and integrity.
Robynne wears many hats. A lateral thinker who firmly believes there is no substitute for quality when you’re aiming for the best result. “This is why we succeed and will continue to do so, and why I firmly believe Richardson & Wrench Double Bay is the most comprehensive, most performance-based real estate agency in the country.”
Robynne Arnouts’ demanding roles of agent, sounding-board and quality-controller can make all the difference to your next property transaction. |
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